PAYMENT POLICY
Payments are accepted in cash, check, debit or credit card (Visa, Mastercard, American express, Discover ). Residential cleaning is to be paid up front. If the service is prepaid, a prepaid voucher or must be presented to the cleaning agent at completion of service. Commercial accounts will be paid as negotiated in contracts.
CANCELLATION POLICY
A $30 fee will be applied to all accounts if an appointment is cancelled within 24 hours of scheduled appointment time. A $15 fee will be applied to all appointments that are rescheduled. The cancellation can be submitted via email or by phone.
CONTACT INFRINGEMENT POLICY
Customers using our service agree that a contractual agreement exist between DUSTKING LLC cleaning services and the cleaning professional contracted to perform the cleaning. Circumventing this contractual relationship by negotiating rates with contractors is prohibited. An agency fee is due from the customer if the customer chooses to violate this policy and directly hire the cleaner for any subcontracting work. This constitutes theft of service and future service will be refused if an attempt of this nature is made.
PRIVACY POLICY
When you provide a check as payment, you authorize us either to use information from your check to make a one time electronic funds transfer from your account or to process the payment as a check transaction. All information obtained from the customer is stored in a password encrypted file accessible to the owner only. This information is used for the sole purpose of processing payments at the completion of service. This information is not shared with third parties and is explicitly protected.
Payments are accepted in cash, check, debit or credit card (Visa, Mastercard, American express, Discover ). Residential cleaning is to be paid up front. If the service is prepaid, a prepaid voucher or must be presented to the cleaning agent at completion of service. Commercial accounts will be paid as negotiated in contracts.
CANCELLATION POLICY
A $30 fee will be applied to all accounts if an appointment is cancelled within 24 hours of scheduled appointment time. A $15 fee will be applied to all appointments that are rescheduled. The cancellation can be submitted via email or by phone.
CONTACT INFRINGEMENT POLICY
Customers using our service agree that a contractual agreement exist between DUSTKING LLC cleaning services and the cleaning professional contracted to perform the cleaning. Circumventing this contractual relationship by negotiating rates with contractors is prohibited. An agency fee is due from the customer if the customer chooses to violate this policy and directly hire the cleaner for any subcontracting work. This constitutes theft of service and future service will be refused if an attempt of this nature is made.
PRIVACY POLICY
When you provide a check as payment, you authorize us either to use information from your check to make a one time electronic funds transfer from your account or to process the payment as a check transaction. All information obtained from the customer is stored in a password encrypted file accessible to the owner only. This information is used for the sole purpose of processing payments at the completion of service. This information is not shared with third parties and is explicitly protected.